The motivational skills course demonstrates how to create a collaborative, open, trusting, and empathetic relationship between the patient and clinician. It involves the patient's values, beliefs and barriers to change that have been raised by the patient being summarised by the clinician.​This alliance, where the clinician understands and knows the patient, provides the foundation for many other scenarios, including psychological readiness. By working together in this way it allows the patient to “talk themselves into change”.

Brigitte has over 25+ years’ experience in the field of bowel dysfunction. Her career has progressed from working within an acute colorectal ward to becoming a CNS in Stoma Care and up until just over 5 years ago was the Lead Nurse within the Biofeedback service at St Marks Hospital, London for 14 years, where she was able to complete an MSc in GI nursing and degree module for Nurse Prescribing.  

Since 2018 she has taken up the post of clinical education and is now ‘Head of Clinical Education’ for Qufora Ltd. Her role is to develop and execute strategic clinical and educational plans for the Qufora product range and services. A key part of the role is to develop and help deliver educational content, clinical studies, audits and evaluations with key opinion leaders and product end users to ensure safe delivery and implementation of rectal irrigation products. Therefore, supporting the healthcare professional and the patient.